Well folks, this certainly has been an interesting weekend at the DLBN. I hope everyone will come away from it unscathed and having learned something. Here's what we have learned....
All this time we had ideas about what the strengths and weaknesses here at the station were. Little did we realize that we, the management team, were the weakest link in the chain. It took you shouting your message at us in the dozens for us to finally stop and listen. We now realize how unfotunate it was that we were unable to see the other side of the coin.
I guess when you're in something so deep, it takes someone who is standing a few steps back to be able to see the full picture, to be able to get a better perspective. For that reason we would like to send out our heartfelt gratitute to Papa Jim Harrel for playing the role of mediator and getting us in a positive dialogue with Gruno. He was able to do the impossible and find an equitable middle ground.
We are very happy to announce that this kind of situation will never happen again. To ensure this, here is what we are proposing to do differently:
A lot can get missed in an email. We always felt it was the best means to communicate with our DJs due to different schedules, time zones, etc. But it's so easy for points to get missed, for intentions to be taken out of context etc, we acknowledge that it isn't always the best medium. So to that end, we thought it might be a good idea for the three of us to each take one third of our DJs and communicate with them directly one-on-one. On any big decisions, and periodically along the way, we will take the communication to the highest level we can in this medium and talk on the phone - like normal people do
Each one of us will get into some sort of regular dialogue with the DJs in our group and in doing so, we will be able to get real feedback and hopefully generate new ideas for current and future situations. It will hopefully crumble down the concept of faceless "management" and instead replace it with a spirit of real teamwork where everyone is kept in the loop and has input.
A few days ago we honestly thought we were done. We thought the station was on a steady nosedive that would be impossible to pull out of. Now we feel the DLBN will actually be stronger because of it. We need to tear away anything that is putting up roadblocks in our path. Our concept of management is the first thing to go. If there is anything you think we should do to meet this end, we would love to hear your ideas.
We appologize to everyone who were upset with us as we went through this.
Sincerely,
Shawn, Alistair and Rene
